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     CELEBRATING
    AFRICAN CRAFT
     THROUGH
   INNOVATION
 

Sithabe Craft Terms and Conditions

TERMS

Thank you for your interest in our company and products. In order for us to give you our best service and minimize any confusion, please read our Conditions of Sale below.

ORDERS:

  • Please give adequate information when placing your orders
  • Minimum order value for export orders USD$800 or equivalent
  • Lead time is provided with quotation and excludes shipping, unless otherwise arranged
  • Products are handmade to order.

FREIGHT AND SHIPPING:

  • We are happy to work with your preferred service providers, or we can arrange shipping for you
  • We will quote on sending orders via airfreight for export and via road domestically, unless otherwise specified

PAYMENT TERMS AND INSTRUCTIONS:

  • All our prices are quoted in South African Rand and are ex-works Cape Town
  • We reserve the right to amend prices due to increases in raw material prices and currency fluctuation
  • On placement of an order, an invoice will be supplied with all our banking details thereon
  • Our terms are 50% deposit on placement of order, and balance on collection
  • We will require balance of payment on presentation by fax or email of the freight documents or Bill of Lading for export, or on free-delivery within Cape Town orders, as applicable
  • All goods remain property of Sithabe until fully paid for
  • Please quote your invoice number as a reference when making any payments
  • We will be unable to commence with an order until the 50% deposit has been received, unless by special arrangement

OTHER:

  • Please note that Sithabe designs are all handmade, and as such some minor variance is possible
  • Prices include all labor, materials and basic packaging, but exclude any special packaging requirements, delivery, insurance or freight costs
  • Sampling costs and design work for custom products will be charged for at an agreed rate.
   
   
   
   
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